Important Note:
Please read the following information carefully before proceeding to the instructions on how to relist an asset on the Secondary Market.
An asset may be temporarily suspended from relisting on the Secondary Market under the following circumstances:
Approaching End of Term
When an investment is nearing its end of term, relisting of shares is not permitted within six months of the investment’s maturity date. This measure ensures fair distribution of dividends and potential capital gains for both buyers and sellers.
Underperformance or Maintenance Requirements
If an asset is significantly underperforming and rental income must be reserved to cover urgent repairs (where the maintenance buffer is insufficient), the asset may be suspended from relisting.
In both scenarios, the suspension is a protective measure to maintain the integrity of investor returns and the overall stability of the asset.
How to relist:
Relisting your shares on the secondary market is designed to be as simple and frictionless as possible. The following steps apply to the process:
Step 1: Login to your account
Step 2: Click on 'My Portfolio'
Step 3: Click 'My Investments'
Step 4: Locate the shareholding you want to sell all or part of and click 'Sell'
Step 5: Read the terms and conditions carefully and tick the box if acceptable to you
Please ensure you pay particular attention to the relisting fees involved.
Step 6: Toggle the monetary value of shares you wish to sell with the '+' and '-' buttons. The number of shares will adjust automatically.
Step 7: Click 'Proceed and Sell my investment' to finalise the transaction
Step 8: Sit tight while the operations team processes your request! We'll contact you at each stage of the sale.
When to expect the return of your funds:
This is dependent upon the demand for your shares from other investors on the Secondary Market. Please note: all transactions are settled on the 1st of the following month.
Example:
You have opted to sell your shares in your portfolio section on the 4th of June. These shares then become available on the secondary market for other investors to buy. An investor buys your shares on the 11th of June. This transaction is settled on the 1st of the following month, which will be the 1st of July. You will receive your original funds in your eWallet once the transaction is settled, and the shares have officially been transferred away from you to the new investor.